Experts Online: *Strangling Isn't An Option: Getting Results through Effective Communication
Date Published: 03/07/2007
Author: LISC
Poor communication can unwittingly gnaw at the corners of your leadership and management effectiveness, while high caliber communication can set you apart.
The Expert
Michael Tracy, Managing Principal
OMNI Employment Management Services, LLC, Kansas City, Missouri
Discussion Topic
Developers and contractors know exactly how to push your buttons? Board members pushing you with unrealistic expectations? Avoiding an interpersonal conflict with or among your staff? Secretly wish funders would call on you for advice when they are looking for answers and leadership from the field?
In this webcast, you will:
- Hear about different personality types and behaviors and how to best respond while maintaining your unique style.
- Learn how to spot common toxic patterns in your environment and set important standards and boundaries to improve your personal and organizational effectiveness.
- Identify ways to clearly articulate your vision and values through powerful and persuasive language that sets you apart from others.
- And more!
Get beyond sanity-seeking to artful articulation - explore real strategies to improve your communication craft.
* From: Since Strangling Isn't An Option: Dealing with Difficult People – Common Problems and Uncommon Solutions by Sandra Crowe
> Presentation Packet (PDF, 2.4 MB)
> Presentation Multimedia (ZIP, 6.5 MB)
Archive:
This session was conducted using Microsoft's Live Meeting and is available as streaming video/audio on Microsoft Live Meeting's website here.
Topics: Organizational & Professional Development, --Communications
Type: Archived Webcast - Experts Online