LISC National
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Careers
 

Loan Servicing Administrator

The Loan Servicing Administrator will be responsible for a full range of loan servicing functions, including: loan set-up, ACH processing, borrower invoicing, payment processing and reconciliation and inquiry resolution.

Essential Duties:

  • Timely and accurate onboard of all new loans in servicing platform
  • Manage monthly invoicing, payment processing and reconciliations for a $500 million+ loan portfolio
  • Provide high level customer service to borrowers, clients and internal staff by responding to inquiries, request and troubleshooting issues within 24 hours
  • Prepare periodic loan process exception, delinquency and other reports to communicate portfolio performance, borrower issues and other key metrics to management
  • Maintain a borrower/customer focus with emphasis on a positive experience as it relates to all stakeholders and resolving borrower inquiries and issues
  • Propose improvements to increase productivity and efficiency in the department, while adopting and supporting new products, enhancements and systems.
  • Work on special projects, research and/or analysis as assigned

The ideal candidate will have an associate’s or bachelor’s degree in finance or accounting other degrees considered; will consider a combination of education and experience for the right candidate. A minimum of two years loan servicing experience; three years’ experience in the  mortgage/financial services industry is a plus. Experience with loan servicing software and process.

Strong mathematical skills with ability to apply them to loan related calculations such as interest accruals, discounts/premiums, loan participation, etc. Superior customer service and communication skills.  Independent worker and analytical thinker with ability to conduct research, data analysis and resolve complex problems. Knowledge of automated accounting systems and procedures preferred.  The desire to learn, take on new projects and advance current skills.  Ability to establish and maintain effective working relationships with supervisor, co-workers and outside business professionals.   Strong attention to detail.

We offer a competitive salary, along with a comprehensive benefits package.

Submit resume and cover letter with salary requirements via fax to (312) 360-0804, e-mail to rhall@nefinc.org, or mail to National Equity Fund, Human Resources Department, 10 South Riverside Plaza, Ste. 1700, Chicago, IL  60606.

NEF/NMSC IS AN EQUAL OPPORTUNITY EMPLOYER

 

Asset Analyst

We are seeking an Asset Analyst for the New Markets Support Company.  NMSC delivers creative fi­nancing solutions to expand economic opportunity and empower underserved communities across the country. We increase access to capital by tailoring our products and services to meet the needs of our clients and partners.

Responsibilities and Duties:

  • Monitor portfolio projects from closing to exit on the performance and potential issues of all borrowers
  • Responsible for assigned loan closing tasks that include collecting, reviewing and finalizing documents required from borrower  to close each loan
  • Work closely with team members, outside counsel and borrower to ensure efficient loan closing process
  • Review construction draw requests received from borrowers and third-party construction disbursement client and compare construction progress to initial budgets, schedules and disburse loan funds as necessary
  • Establish and maintain relationships with borrowers, communicating with them to ensure reporting, covenants and New Markets Tax Credit (NMTC) requirements per loan documents are understood by appropriate borrower contacts
  • Build rapport with and provide technical assistance to borrowers to ensure they will meet NMSC’s expectations and remain in compliance with NMTC program requirements
  • Collect and review all required reporting from borrowers to ensure compliance with loan agreement and NMTC requirements.
  • Monitor operations through financial analysis and periodic site visits for early identification of potential issues
  • Risk rate projects and summarize performance as necessary for NMSC partners, clients and investors
  • Monitor loan for payment and covenant defaults

Desired Qualifications:

  • Bachelor’s degree in real estate finance, economics, business, accounting or related field. Experience in lending and/or business, real estate financial analysis is a plus but not required
  • Keen attention to details and sharp analytical skills with a proven ability to readily recognize, investigate, interpret and communicate warning signs of potential problems
  • Highly organized with the ability to work independently and manage multiple projects simultaneously                                                                              
  • Strong analytical skills and proficiency in Microsoft Word, Excel and presentation software and ability to adapt to new technology is a must.  
  • Strong interpersonal skills with the ability to work well in a dynamic team environment
  • Self-motivated and driven with ability to commit to team goals


We offer a competitive salary, along with a comprehensive benefits package.

Submit resume and cover letter with salary requirements via fax to (312) 360-0804, e-mail to rhall@nefinc.org, or mail to National Equity Fund, Human Resources Department, 10 South Riverside Plaza, Ste. 1700, Chicago, IL  60606.

NMSC IS AN EQUAL OPPORTUNITY EMPLOYER