- About Us
- What We Do
- Where We Work
- Why LISC
Steps 2 Success (S2S) provides families with services across three areas: employment placement and career improvement; financial education and coaching; and public benefits access. These core services are integrated and bundled together to reinforce one another and to provide a multi-faceted approach to income and wealth-building. Coaching creates a lasting change in participants, moving families from just meeting immediate needs to planning and attaining long-term goals that let them thrive.
Human services work best when seamlessly bundled together and people do best when supported by a team of coaches. As participants reduce expenses, obtain benefits, and remove barriers to employment, the net value of their earnings rises sharply.
Pair coaching connects each participant with both an employment and financial coach at every step of their journey, while public benefits assistants work with participants to maximize their chances of financial stability.
While employment is a victory, success is measured by the long-term financial stability of a family that comes from investing in themselves and their community.
S2S is a data-informed program, using short- and medium-term indicators to help each participant tune their plan to maximize their outcomes.
Over the long-term S2S measures success by each participant’s changes in their net income, credit score, long-term job retention and net worth over time.
Living-Wage Career Attainment
Participants engage in employment services, led by Lutheran Social Services, including job-readiness training, connections to hard-skill training, and placement with employers through staff-supported employer engagement.
Financial Capacity Building
Through workshops and individual financial coaching, led by Family Foundations, participants solve self-defined issues, plan for future financial stability, and reduce the use of high-cost alternative financial products.
Benefits and Income Navigation
United Way 211-trained staff support participants in applying and receiving every dollar they need for short-term stability and every dollar they’ve earned through free tax preparation.
Life Coaching & Accountability
Every coach teaches critical thinking through a practical and applicable model tied to real life, creating behavior changes that continue even after they leave the program.