In a new study from Duke University’s Center for Advanced Hindsight, behavioral science takes center stage, as researchers consider what motivates clients at LISC Financial Opportunity Centers and offer new ways to increase retention in the program so that more people have the chance to improve their financial outlook.
An independent study has found that Financial Opportunity Center clients, who access a range of services, have more success meeting their financial goals than people in programs offering employment assistance alone. Their gains include landing and keeping a job, growing credit and increasing annual earnings. The research findings will help LISC refine and propel its financial stability work on behalf of low-income Americans.
Using the Financial Opportunity Centers as a case study, this report explores in depth how “going to scale is not a linear but an iterative process comprised of idea development, standardization, infrastructure building and testing and evaluation at every stage.”